Contact Us
Appointments
Park Grove Medical Centre offers a range of appointment types to suit your healthcare needs. When booking online, you can select the appropriate appointment type and your preferred practitioner.
If you are unsure which appointment type to book, please contact our reception team on (03) 6411 1164 and we’ll be happy to assist.
After-Hours Care
Park Grove Medical Centre is open Monday to Friday, 8:00 am to 6:00 pm.
If you require medical attention outside these hours, please contact our after-hours urgent care service on (03) 6411 1162.
You can also contact Healthdirect on 1800 022 222 for health advice and guidance from a registered nurse.
For Medicare-related enquiries, contact the Medicare Helpline on 1800 633 422.
If you are experiencing a medical emergency, call 000.
Feedback or Complaints
We welcome feedback from our patients, as it helps us continually improve the care and services we provide.
If you have feedback, a concern or wish to make a complaint about your experience at Park Grove Medical Centre, please contact us using the enquiry form below or call our reception team on (03) 6411 1164.
We take all feedback and complaints seriously and will review your concerns respectfully and confidentially. Where appropriate, we will work with you to address the issues raised.
If your feedback or complaint relates to how we collect, use or protect your personal information, please refer to our Privacy Policy for information about how to lodge a privacy-related complaint and how it will be handled.